Patient Information

Languages
The clinic has native speakers with English, Chinese, Malay, Bahasa Indonesian, Tamil, Hokkien
language skills. We can arrange for translators in other languages if the visit has been prescheduled
and a request has been made.

Medisave Accredited Clinic
Our clinic is Medisave accredited for some ENT procedures like nasoendoscopy and other minor
surgical procedures. For surgery or admissions, medisave claims will be processed by the admitting
hospitals.

We Accept
Payment via NETS, major credit cards (Visa / MasterCard / Amex / JCB / China UnionPay) and Cash.

Insurance
Patients do not need to have an insurance plan to visit the clinic. For those with insurance plans, we
will assist to check and clarify your insurance coverage, and facilitate the filing of an out of network
claim if required.

GST Tax Refund
GST Tax Refund is claimable for medications costing over SGD100, and for hearing aids, bone
anchored hearing aids, middle ear implants and cochlear implants bought at the clinic. The items are
to be presented at departure at the airport within 60 days of the purchase billed.